Legal information

In accordance with article 10 of Spanish Law 34/2002 on information society services and e-commerce (LSSI-CE), the owner of this website is:

• Owner: David Ramos, trading as agia360º.
• Tax ID (NIF): 33514626S.
• Address: C/ Javier Vicente Montero, 28280 El Escorial (Madrid), España.
• Email: info@agia360.com.
• Phone: +34 609 12 79 12.
• Activity: design and development of artificial intelligence solutions, software and websites for businesses and professionals.

Use of the site

Access to this site is free and makes you a user who accepts this legal notice. Users agree to use the site lawfully and not to damage, disable or overload its systems.

Intellectual and industrial property

The texts, designs, logos, code, demos and own images on this site belong to the owner or are used under licence from their authors. Reproduction, distribution or transformation without express permission is prohibited. Third-party photographs are used under their licences.

Liability

The information on this site is for guidance only and is not professional advice. The owner is not responsible for service interruptions or for the content of linked third-party sites (such as WhatsApp or Telegram), which are governed by their own terms.

Governing law and jurisdiction

This notice is governed by Spanish law. Any dispute will be heard by the courts that have jurisdiction by law; if the user is a consumer, those of their place of residence.

This policy explains how we process your personal data under Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

Data controller

• David Ramos (agia360º) · NIF 33514626S.
• C/ Javier Vicente Montero, 28280 El Escorial (Madrid), España.
• Privacy contact: info@agia360.com · +34 609 12 79 12.

What data we process and why

• Contact and assessment: when you write to us by email, phone, WhatsApp or Telegram we process your name, contact details and what you tell us about your business to reply and prepare the free assessment. Legal basis: your request and pre-contractual steps (art. 6.1.b GDPR).
• Clients: if you hire us, we process the data needed to provide the service, invoice and meet legal obligations. Legal basis: the contract (art. 6.1.b) and legal obligations (art. 6.1.c).
• Marketing communications: only with your express consent, which you can withdraw at any time (art. 6.1.a GDPR and art. 21 LSSI).
• Web analytics: only if you accept it in the cookie notice (art. 6.1.a GDPR), using PostHog and Google Analytics. No advertising or ad profiles. See the cookie policy.
• Artificial intelligence assistant (Alba) on our website: we process the messages you send to the assistant to respond to your enquiries. If you provide contact details or request an appointment, we may record your enquiry in our customer relationship management system (CRM) to handle it and follow up. To generate responses, we use artificial intelligence technology providers that may receive the content of the conversation. We recommend that you do not enter particularly sensitive information. Alba is an artificial intelligence system, not a person. For handling enquiries about our services and taking pre-contractual steps at your request, the legal basis is Article 6(1)(b) GDPR.

How long we keep it

Contact data, for as long as your enquiry lasts and up to one year afterwards if we don't work together. Client data, for the duration of the relationship and then for the legal retention periods (e.g. 6 years for commercial records and 4 years for tax records). Analytics data, for a maximum of 12 months.

Who we share it with

We don't sell or share your data. To provide our services we use web hosting, email, analytics (PostHog on EU servers and Google Analytics by Google Ireland Limited) and artificial intelligence providers, as well as messaging services for internal team notifications (Telegram) and calendar services for appointment management (Google Calendar). We may also disclose your data to the authorities where required by law.

If you choose to contact us via WhatsApp (Meta Platforms Ireland) or Telegram, those platforms process your data under their own policies as independent controllers.

International transfers

Some of the providers we use may process your data outside the European Economic Area (EEA) or belong to companies based outside it. In particular: the artificial intelligence providers that generate the assistant's replies (OpenRouter and the provider of the DeepSeek model), which receive the content of the conversation; the messaging service we use for internal team notifications (Telegram), which receives your contact details and a summary of your request; and Google, if you accept analytics (Google Analytics) or book an appointment (Google Calendar). You can ask us for information about the destination countries and the safeguards that apply to each provider by writing to info@agia360.com.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability, and withdraw your consent at any time, by writing to info@agia360.com. If you believe we have not handled your data properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).

Other

• We don't make automated decisions with legal effects on you.
• This site is not aimed at children under 14.
• We apply technical and organisational security measures appropriate to the risk.

A cookie is a small file the website stores in your browser. We also include similar technologies here, such as local storage (localStorage).

We use technical cookies, which don't require consent because they're essential to provide the service you request (art. 22.2 LSSI). Analytics (PostHog and Google Analytics) only switches on if you accept it: if you reject it or don't respond, no PostHog or Google code is downloaded and no analytics cookie is set. In Google Analytics we switch off advertising, Google signals and ad personalisation.

How to change or withdraw your consent

You can change your choice at any time from "Cookie settings" in the footer of every page. If you withdraw consent, we delete the analytics cookies from your browser. We'll ask you again after 12 months or if the cookies we use change. You can also delete or block cookies in your browser settings.

We don't use advertising or cross-site tracking cookies. Links to WhatsApp and Telegram don't set cookies on this site; if you open them, those platforms' policies apply.

The demos on this site (Demo Hub and AQUA e FUOCO) are simulations with fictitious businesses, people, prices and conversations. They don't make real bookings, payments or calls, and they don't send what you type to our servers.

Please don't enter real personal data in the demos. Their voices and images are for illustration only.

Results in a real project depend on each business and are studied individually in the assessment.